Just lost 10 bucks

Just bought gems, played for 10 seconds. App crashed. Opened app. Money was charged and app started from beginning and no gems. Tried to load from cloud and cloud service cant be reached. I am on LTE and have been trying for hours to get into my cloud game and no avail. I want a refund. All the time wasted playing and I invested money and it isnt working. So upset right now

Mike Genovese about Samurai vs Zombies Defense